1. Data Collection and Purpose Limitation
Under the Digital Personal Data Protection (DPDP) Act 2023, Resonate operates as a Data Fiduciary. We collect strictly limited personal data (Name, Email Address, and Phone Number) from users aged 18 and older. This data is collected solely for two purposes:
2. Cookies and Session Management
We use "Cookies" to identify the areas of our website that you have visited. A Cookie is a small piece of data stored on your computer or mobile device by your web browser. We use cookies and similar technologies to enhance your browsing experience, analyze traffic, and personalize content. Without these cookies, you would be required to enter your login details every time you visit the website.
3. Third-Party Disclosure
We never sell or trade your personal information without consent, except when required by law or essential for service provision. To fulfill our operational service, your data is securely processed through the following compliant third-party infrastructure providers:
4. Business Reorganization and Asset Transfer
We reserve the right to transfer information to a third party in the event of a sale, merger or other transfer of all or substantially all of the assets of our business. Any transferred data will remain protected, provided that the third party agrees to adhere to the terms of this Privacy Policy.
5. Grievance Redressal
In accordance with the DPDP Act 2023, any requests regarding data deletion, correction, or privacy grievances must be directed to our appointed Grievance Officer:
6. Data Security
We implement robust security measures to prevent unauthorized access, alteration, or disclosure of your information. However, neither people nor security systems are foolproof, including encryption systems. Therefore, while we use reasonable efforts to protect your personal information, we cannot guarantee its absolute security.
7. Data Retention
We keep your information only so long as we need it to fulfill the purposes described in this policy. When we no longer need to use your information and there is no need for us to keep it to comply with our legal or regulatory obligations, we will either remove it from our systems or depersonalize it so that we cannot identify you.
8. User Rights
You have the right to access, correct, or delete your personal data. You can contact us in order to update your information, change your communication preferences, or request the deletion of your account. To exercise these rights, please contact our appointed Grievance Officer.
9. International Data Transfers
Resonate is incorporated and operates in India. Information collected via our website may be transferred to, viewed, and hosted in India or other regions by our third-party infrastructure providers. By using our platform, you voluntarily consent to the cross-border transfer and hosting of your information.
10. GDPR Compliance for EEA Residents
If you are a resident of the European Economic Area (EEA), your personal data is protected under the General Data Protection Regulation (GDPR). We process your data strictly to fulfill our contractual obligations (delivering the course) and ensure all personal data is stored securely. EU residents possess the right to request data access, portability, restriction of processing, and account deletion by contacting our Grievance Officer.
11. Links to Third-Party Websites
Our platform may contain links to other websites not operated or controlled by Resonate. We are not responsible for the content, accuracy, or privacy practices of such external websites. Your browsing and interaction on any other website is subject to that website's own rules and policies.
For questions regarding these Terms, reach us at: support@resonateskills.com